At EntertainGuests.com, our customer's satisfaction is the top priority. Our goal is to provide the highest in quality goods at the best prices. We know that if we can achieve this goal, our customers will be more likely to visit our on-line shop again.

Our products come straight from our suppliers. This reduces the chances of damaged products from sending it from warehouse to warehouse. This also means that we can offer lower prices due to less overhead of storage and re-shipping.

We encourage our customers to contact us if they have any questions or comments. Join our mailing list to receive periodical discounts or newsletters.

Send us your contact information on our Contact Us page. Let us know if you want our support team to reach you via email or phone number. You can also specify the time of day you wish to be called.

Our mailing address is :

Please allow up to 7 business days for shipment of large products. Most orders will ship out between 1 to 3 business days. Once an order is shipped, an email will be sent with the tracking number.

Returns will be accepted within 14 days of order date. Returns must have an RMA #. If you need to get a RMA #, please contact our Returns Department. A 20% restocking fee may apply unless customer was shipped an incorrect or incomplete order.

Your personal information including your payment information, address and email will never be given to anyone. We will only use your email to send you a confirmation email and your tracking numbers unless you sign up for our discounts and newsletters email list.